SRD Reapplication – The Social Relief of Distress (SRD) grant has once again opened its application window, offering a lifeline to thousands of vulnerable South Africans. Starting from 5 September 2025, new applicants can submit their requests for the SRD grant through the official SASSA portal, which is live this week. This is a significant development for many who missed previous rounds or whose applications were previously declined.
The SRD grant, commonly referred to as the R370 grant, is aimed at providing temporary assistance to individuals who are unemployed and not receiving any other form of social assistance. The re-opening of the application process follows months of anticipation and speculation about whether the SRD would continue. With the economic challenges still impacting many households, this initiative arrives at a crucial time.
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Applicants must meet specific criteria to qualify and must apply online through the updated SASSA portal. The process has been streamlined for easier access, but ensuring eligibility and submitting accurate information remains critical. Below, we’ll guide you through everything you need to know – from the eligibility criteria and documentation needed to the actual application process and frequently asked questions.
Whether you’re applying for the first time or reapplying after a declined status, this article will serve as your complete roadmap for the SRD application in September 2025.
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Who Qualifies for the SRD Grant in September 2025?
Only applicants who meet the latest SASSA guidelines can qualify. These eligibility rules are critical to ensure the right individuals receive the assistance.
- South African citizens, permanent residents, or refugees with valid documents
- Must be 18 to 60 years old
- Unemployed and not receiving any income
- Not receiving UIF, NSFAS, or any other government grants
- Not living in a government-funded institution
- Must not have financial support from any other source
- Monthly income in the bank account should not exceed R624
- Must be willing to verify banking and identity information
Important Updates on Eligibility Rules
The SRD grant now uses bank verification more strictly. Here’s what changed in 2025:
- Bank balance limits are strictly monitored
- Applicants must validate mobile numbers used for application
- Any suspicious or multiple submissions may lead to automatic rejection
- Beneficiaries of child support grants must apply separately for SRD
Required Documents for SRD Application
Before you start applying, make sure you have the necessary documentation ready. This ensures a smooth application process and reduces the chance of rejection.
- South African ID document or asylum seeker permit
- Active mobile number (for OTP verification)
- Bank account details registered under your name
- Proof of residence (if available)
- Details of dependents (if applicable)
- Confirmation of unemployment (declaration accepted)
Verification Timeline for Submitted Documents
Expect the following timelines once you apply:
| Document Type | Verification Timeline | Notes |
|---|---|---|
| ID Verification | 1–3 working days | Checked against Home Affairs |
| Bank Account Verification | 3–7 working days | Validates account ownership and income levels |
| Mobile Number Check | 24–48 hours | Ensures it matches your ID |
| Income Status Review | 7–10 working days | Cross-checked with financial institutions |
| Application Decision | 10–15 working days | Final approval or decline issued |
| Reconsideration Response | 14–21 working days | For applicants who appeal a declined status |
| Payment Scheduling | 5–7 working days post-approval | Based on month of approval |
How to Apply for the SRD Grant Online
Applying for the SRD grant is a straightforward process when all your documents are ready. You must only apply through the official SASSA website to avoid scams.
- Visit the SASSA SRD official portal: https://srd.sassa.gov.za
- Click on “Apply” or “Reconfirm Existing Application”
- Enter your South African ID and mobile number
- You’ll receive an OTP via SMS – enter it to proceed
- Fill out personal details: name, surname, address, etc.
- Provide your banking details accurately
- Accept the terms and conditions
- Submit the application
- Check your status regularly on the same portal
Application Methods Available
Multiple methods are available for application:
| Application Method | Access Route | Requirements |
|---|---|---|
| Online Portal | srd.sassa.gov.za | Smartphone or computer, data access |
| Send “Hi” to 082 046 8553 | Registered mobile number | |
| SASSA Chatbot | Via official SASSA website | ID number and phone number |
| GovChat App | Available on App Stores | Register with ID and phone |
| Email (for appeals) | [email protected] | Used only for reconsiderations |
What to Expect After Applying
Once you’ve submitted your application, you’ll enter the verification phase. Here’s what you should expect during this period.
- Status updates via SMS within 10–15 working days
- You must reconfirm your banking details if flagged
- You can track your status on the portal using your ID and mobile number
- If declined, an appeal option will be shown
Payment Dates for Approved Applications
Payment will not be made immediately upon approval. SASSA has designated a payment schedule.
| Approval Month | Expected Payment Window | Notes |
|---|---|---|
| September 2025 | 25–30 September 2025 | First round for new applicants |
| October 2025 | 26–31 October 2025 | Based on verification date |
| November 2025 | 25–30 November 2025 | Only for verified applicants |
| December 2025 | 21–24 December 2025 | Early due to festive season |
| January 2026 | 27–31 January 2026 | Subject to monthly revalidation |
| February 2026 | 24–28 February 2026 | Last month in current cycle |
| Rejected Cases | No payment unless appealed | Reconsideration required |
How to Appeal If Your Application is Declined
Many applicants face rejection due to incorrect or incomplete data. You can appeal online, and here’s how the process works.
- Visit the SRD appeals page: https://srd.dsd.gov.za
- Enter your ID number and mobile number
- Select the month you are appealing for
- Provide additional documents if required
- Track the status every 7 days
Common Reasons for SRD Rejection
Understanding why applications are rejected helps avoid future mistakes:
| Reason for Rejection | Explanation |
|---|---|
| Income above threshold | Bank balance exceeds R624 |
| Duplicate application | Multiple submissions found |
| Identity verification failed | ID mismatch with Home Affairs |
| UIF/NSFAS beneficiary | Already receiving alternative funding |
| Invalid banking details | Account name mismatch |
| Fraudulent activity | Detected duplicate or manipulated info |
| Mobile number mismatch | Phone number not linked to ID |
Fixing Errors in Your Application
If you notice a mistake after submission:
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- Revisit the SASSA portal
- Click on “Update Application”
- Modify incorrect information (only selected fields)
- Re-submit and wait for confirmation
Banking Details Correction Guide
You can change your bank details via the portal:
- Visit https://srd.sassa.gov.za
- Enter your ID number
- Choose “Update Banking Details”
- Submit your correct account info
- Verification takes 5–7 working days
Ensure That:
- The account is under your name
- It is a valid South African bank account
- You receive SMS confirmation from SASSA after updates
SASSA Contact Details for Support
If you’re still facing issues, contact SASSA directly:
| Support Method | Contact Information |
|---|---|
| SASSA Call Centre | 0800 60 10 11 |
| [email protected] | |
| 082 046 8553 | |
| Head Office | Pretoria, Gauteng |
| Website | https://www.sassa.gov.za |
Frequently Asked Questions (FAQs)
Can I apply again if my previous application was declined?
Yes, the system allows reapplication and appeal during each new cycle.
Do I need to reconfirm my application each month?
No, but your banking info and eligibility may be verified monthly.
Is the SRD grant increased in 2025?
The amount remains at R370 per month as of July 2025.
Can I use someone else’s bank account?
No. The bank account must be registered under your name.
What if I don’t have a bank account?
You can choose the cash send option, but processing may take longer.
How long does the entire process take?
From application to payment, the average timeline is 3–4 weeks.
Is there a deadline for applying?
No specific deadline has been announced yet, but it’s advisable to apply early.
Do I need to re-apply if I received payment before?
Yes, especially if your previous approval was more than three months ago.
The reopening of the SRD grant application in September 2025 brings much-needed relief to thousands of South Africans. While the process is more digitally driven and strictly verified, it remains accessible and essential. Applicants are encouraged to apply early, ensure the accuracy of their information, and actively track their status to avoid delays. Always use the official SASSA platforms to protect yourself from fraud or misinformation.
